Shipping times and locations:
We ship from a variety of locations, so the shipping times will depend on items chosen and which location it is shipped from. We are trying to send you items from the nearest location, but sometimes there might be exceptions due to item availability.
Your order will be sent out on average within 3 business days of ordering.
- T-Shirts & Hoodies: shipped from USA, Canada, EU
- Mugs: shipped from USA, UK
- Tumblers: shipped from USA
- Jewellery: shipped from USA
Shipping times estimates:
- USA: 3-5 business days
- Canada: 5-10 business days
- Europe: 5-10 business days
- World: 10-20 business days
We will send you a confirmation with a tracking code once your order is shipped.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. When possible we will ship items from locations within your custom zone to avoid any extra fees.
Please check items origin or contact us if you have any questions.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at email@example.com noting your order number. We’ll see what can be done.
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.
If you’d like a different size, get in touch with us at firstname.lastname@example.org and we’ll let you know what your next steps are.